Major Unusual Incidents (MUIs)

A Major Unusual Incident (MUI) is an event that negatively impacts the health, safety or wellbeing of an individual with developmental disabilities. These incidences must be reported immediately, either by staff, families, the general public or the individual themselves. Learn how to best report an MUI with help from local Stark County agencies.

Types of major unusual incidents

Major unusual incidents could include events such as abuse and neglect, attempted suicide, death, exploitation, failure to report, known or unknown injuries, medical emergencies, misappropriation, peer-to-peer acts, rights code violations and more. If you suspect an MUI has occurred, it is important that you report the situation right away. View the handbook to learn more.

Reporting a major unusual incident

All MUIs must be reported to the Stark County Board of Developmental Disabilities (Stark DD). No matter when the event takes place, call the 24-hour hotline at (330) 477-4477 for immediate assistance:

  • Action will be taken to prevent future harm
  • An investigation will take place to determine the cause and contributing factors
  • An ongoing prevention plan will be established