2-1-1 Helpline Transitions Resources to StarkHelpCentral.com

By Ashley Jarvis on September 12, 2023

In 2023, 2-1-1, Stark County’s helpline, transitioned to StarkHelpCentral.com. 

Closing the Stark County information system and online database—that was run by United Way of Greater Stark County—and moving resources to StarkHelpCentral.com helps streamline the process for community members looking for resources and information.  

StarkHelpCentral.com can help you find community resources available to you and your family. The searchable community resource website is supported by Stark County Mental Health & Addiction Recovery (StarkMHAR), Stark County Job & Family Services, Stark Educational Service Center, Stark County Board of Developmental Disabilities, Stark County Family Court, Stark County Family Council, and now also United Way of Greater Stark County. 

How to Find Resources on StarkHelpCentral.com

Even though the 2-1-1 helpline is no longer being used, that doesn’t mean you can’t still access a wide variety of resources. Here’s how to use StarkHelpCentral.com to get all of that info right at your fingertips. 

When you visit StarkHelpCentral.com, the first thing you can do is click on Crisis when you’re in a crisis situation or call the Suicide & Crisis Lifeline at 988. We provide phone numbers for various hotlines, text lines, and more. However, please remember to dial 911 in emergency situations and request a Crisis Intervention Team (CIT) trained officer. 

Next, you can explore more than 700 community resources. First, search for a topic like “mental health resources,” “transportation,” or “food pantries”, and related resource cards will appear. Each card features a community organization, what they provide to the community, their address, phone number, website, and more.  

When you’re on the search results page, you can click on the “Topics” tab to explore blog posts that dive deeper into the subject that you searched. These articles were written by StarkMHAR professionals and offer insights on a wide range of topics. 

Another part of the website to explore is the Life Stages section. Select an age group to find relevant local services and programs. This is a great way to casually explore the website and what it has to offer you and your family and friends. 

Not sure where to start? Explore these resource topics

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