Behind On Rent & Utilities

If you’re facing financial hardships and need help with rent and utilities to help you stay afloat, Stark County offers various programs to assist. Review the options available and reach out to find out which programs might work best for you.

Emergency funds & help with utilities

Catholic Charities Service Portage and Stark Counties

Catholic Charities Serving Portage and Stark Counties shares the mission held by Catholic Charities USA: to provide service to people in need, to advocate for justice in social structures and to call the entire Church and other people of good will to do the same. Basic services of Catholic Charities in Stark County serve emergency assistance of basic needs. For qualifying individuals, the agency operates a food pantry, assists with preventing utility disconnections, rental assistance, and basic material needs and parenting education for newborns. With these services our agency hopes to bring dignity to those in need.
832 McKinley Ave NW
Suite C
Canton, OH 44703
Phone: (330) 491-0896
Hide HoursShow Hours
Mon.
8:30 am - 4:30 pm
Tue.
8:30 am - 4:30 pm
Wed.
8:30 am - 4:30 pm
Thu.
8:30 pm - 4:30 pm
Fri.
8:30 am - 4:30 pm

Salvation Army of Alliance

Serving the Alliance community:
  • Hot meal program
  • Food pantries
  • Clothing
  • Shelters
  • Rent assistance
  • Utility assistance
  • Programs for adults and youth
  • Holiday/Christmas assistance - visit saangeltree.org to apply
57 West Main St.
Alliance, OH 44601
Phone: (330) 823-5188
Hide HoursShow Hours
Mon.
9:00 am - 3:00 pm
Tue.
9:00 am - 3:00 pm
Wed.
9:00 am - 3:00 pm
Thu.
9:00 am - 3:00 pm
Fri.
9:00 am - 3:00 pm

Salvation Army of Canton

Serving the Canton community with:

  • Emergency food pantry
  • Diaper/Feminine hygiene distribution
  • To-go meals (soup kitchen/bagged)
  • Rental/utility assistance (as funding allows)
  • Showers
  • Seasonal assistance (back-to-school supplies/Christmas help)
  • Recreation + educational programs (adults & children)

Programs may vary by season and availability. Contact the Salvation Army of Canton or visit their website for eligibility details, dates, and registration information.

420 Market Ave. S
Canton, OH 44702
Phone: (330) 453-0158
Hide HoursShow Hours
Mon.
9:00 am - 3:00 pm
Tue.
9:00 am - 3:00 pm
Wed.
9:00 am - 3:00 pm
Thu.
9:00 am - 3:00 pm
Fri.
9:00 am - 3:00 pm

Salvation Army of Massillon

Serving the Massillon community:
  • Hot meal program
  • Food pantries
  • Clothing
  • Shelters
  • Rent assistance
  • Utility assistance
  • Programs for adults and youth
  • Holiday/Christmas assistance - visit saangeltree.org to apply
315 6th St. NE
Massillon, OH 44646
Phone: (330) 833-6473
Hide HoursShow Hours
Mon.
9:00 am - 4:00 pm
Tue.
9:00 am - 4:00 pm
Wed.
9:00 am - 4:00 pm
Thu.
9:00 am - 4:00 pm
Fri.
9:00 am - 4:00 pm

Stark County Job & Family Services

Report child abuse: 330-455-KIDS / 1-800-233-5437 Partner with our customers, community and other service providers to protect children and vulnerable adults, stabilize and strengthen families, and encourage self-sufficiency and personal responsibility.
  • Cash assistance
  • Food assistance
  • Medicaid & Medical
  • Non-emergency transportation - Transportation to and from Medicaid-qualified appointments, including doctor visits, dental visits, vision appointments and more.
  • Child care services
  • Work experience program - Program participants are matched with local businesses and organizations in exchange for public assistance benefits.
  • Subsidized Employment Program (SEP) - Supports local employers by offsetting the costs of hiring and training new employees.
  • Foster care & adoption
  • Kinship care
  • Child support services
  • Project KARE
  • Healthy Start - Medicaid-funded program providing basic medical coverage for pregnant women and children up to 19 years old.
  • PRC Plan - providing short-term assistance to address an emergent need and help families retain and maintain employment.
221 3rd St. SE
Canton, OH 44702
Toll free: 1 (888) 698-6893
Toll free: 1 (888) 698-6893
Local: (330) 452-4661
TDD: (330) 451-8879
Hide HoursShow Hours
Mon.
8:00 am - 4:00 pm
Tue.
8:00 am - 4:00 pm
Wed.
8:00 am - 4:00 pm
Thu.
8:00 am - 4:00 pm
Fri.
8:00 am - 4:00 pm

Stark County Community Action Agency

Home Energy Assistance Program (HEAP)
  • Emergency HEAP Appointment Line: 330-617-1055
  • Short term help for heating and cooling costs
  • Income payment plan program
  • Fans/air conditioners
Home Weatherization Assistance Program (HWAP)
  • Repairs/replacement - furnace and hot water tank
  • Insulation
  • Energy Audits
Head Start & Early Head Start
  • Fully and half-day classes
  • Home-based Early Head Start services for children birth to three (3) years of age
  • Social and Health Services
  • Parental Involvement/Family Engagement
Community Action Pathways Hub
  • Reducing barriers that can prevent health pregnancies and babies
  • Community connections leading to self sufficiency
Community Services and Outreach
  • Goals Assets Investment Network (GAIN)
    • Asset building/financial literacy program)
  • Senior Programs (i.e. nutrition)
  • Housing (rental and mortgage) Assistance
Youth Enrichment
  • Youth Enrichment and Academic Program
  • Financial Aid Boot Camp
  • WIOA Employment
  • Summer Employment
 

Goodwill Industries

Local Goodwill organizations provide job training, employment placement, and other community-based programs by selling donated clothing and household items.

Ken Weber Community Campus (Walk-in services):

  • Tuesdays & Thursdays

  • 8:00–11:00am and 1:00–3:00pm

  • Community resource connections

For more information, call our main campus or visit our website.

Thrift Store Locations
  • Alliance 12501 W State St, Alliance, OH 44601 330-821-4880
  • Massillon 2745 Indian River Rd, Massillon, OH 44646 330-833-9825
  • Whipple Ave NW 4379 Whipple Ave NW, Canton, OH 44718 234-360-8564
  • Tuscarawas St W 5139 Tuscarawas St W, Canton, OH 44708 330-479-8222
  • N Main St 1230 N Main St, North Canton, OH 44720 330-494-2464
  • Atlantic Blvd NW 2630 Atlantic Blvd NW, Canton, OH 44705 330-456-8020
Main Campus: (330) 454-9461
Main Campus: (330) 454-9461

YWCA Canton

Provides emergency shelter to the homeless and tools to help them get back on their feet and become self-sufficient Also provides early care and education services to children that enhance their development and prepare them to be successful as they transition to kindergarten To be placed in housing you must first register with the homeless hotline by calling 330-452-4363 Early Childhood Learning Center Quality care and education to children ages 6 weeks to 11 years 330-453-7644 Early Head Start Provides year-round child care for children ages 6 weeks to 3 years (including those with disabilities) whose families are homeless and/or live below the poverty line Partnership with THRIVE To support and promote healthy pregnancies and healthy babies. We have a Community Health Worker on-site as an integral member of our team to educate and provide support to our clients. Housing Services To be placed in housing you must first register with the homeless hotline by calling 330-452-4363
  • Emergency Shelter for Women and Children - shelter for up to 90 days
  • Permanent Supportive Housing - low barrier affordable housing for disabled, chronically homeless persons paired with support services
  • Stark Area Rapid Re-Housing - program to connect eligible households with permanent housing quickly – short-term financial assistance and supportive services
231 6th St. NE
Canton, OH 44702
Phone: (330) 453-7644
Hide HoursShow Hours
Sun.
8:00 am - 9:00 pm
Mon.
8:00 am - 9:00 pm
Tue.
8:00 am - 9:00 pm
Wed.
8:00 am - 9:00 pm
Thu.
8:00 am - 9:00 pm
Fri.
8:00 am - 9:00 pm
Sat.
8:00 am - 9:00 pm

Percentage Income Payment Plan (PIPP)

Program providing customers with consistent utility payments year-round.
Toll-free: 1 (800) 282-0880
Toll-free: 1 (800) 282-0880
TDD: 1 (800) 686-155
Hide HoursShow Hours
Mon.
7:30 am - 5:00 pm
Tue.
7:30 am - 5:00 pm
Wed.
7:30 am - 5:00 pm
Thu.
7:30 am - 5:00 pm
Fri.
7:30 am - 5:00 pm

Public Utilities Commission of Ohio

The Public Utilities Commission of Ohio (PUCO) is the sole agency charged with regulating public utility service. The role of the PUCO is to assure all residential, business and industrial consumers have access to adequate, safe and reliable utility services at fair prices while facilitating an environment that provides competitive choices. Consumers with utility-related questions or concerns can call the PUCO Call Center at (800) 686-PUCO (7826) and speak with a representative.
180 East Broad St.
Columbus, OH 43215
Phone: (800) 686-7826
Hide HoursShow Hours
Mon.
8:00 am - 5:00 pm
Tue.
8:00 am - 5:00 pm
Wed.
8:00 am - 5:00 pm
Thu.
8:00 am - 5:00 pm
Fri.
8:00 am - 5:00 pm

Stark County Homeless Hotline - Homeless Navigation

The Stark County Homeless Navigation Hotline (330-452-4363) refers eligible callers to appropriate shelters and other programs for households that meet the HUD definition of literally homeless after conducting an eligibility interview Monday – Friday 7am to 5:30 pm and Saturdays 10am to 2pm (except holidays). Homeless Navigation maintains a current listing of available shelter beds throughout Stark County, and works with mental health agencies, hospitals, law enforcement, alcohol and drug treatment centers, and the courts to prevent discharge into homelessness. If calling outside of business hours for shelter and housing needs, please leave a message, and you will be contacted the next business day. The Stark County Homeless Navigation Hotline number (330-452-4363) is intended for individuals or families without a place to stay that night. Referring individuals or families who already have a place to stay for the night will only prolong wait times for those who urgently need shelter. If you are experiencing a mental health crisis, please call the 24-hour hotline: 330-452-6000 or dial “988” If you are experiencing domestic violence, dating violence, sexual assault, stalking, and / or human trafficking, please call Domestic Violence Project, Inc. at 330-453-SAFE (7233) or Alliance Area Domestic Violence Shelter at (330) 823-7223. To speak with someone on the Street Outreach Team, contact ICAN Housing at 330-455-9100
Intake & Assessment Number: (330) 452-4363
Intake & Assessment Number: (330) 452-4363
Hide HoursShow Hours
Mon.
7:00 am - 5:30 pm
Tue.
7:00 am - 5:30 pm
Wed.
7:00 am - 5:30 pm
Thu.
7:00 am - 5:30 pm
Fri.
7:00 am - 5:30 pm
Sat.
10:00 am - 2:00 pm