Crisis

Home / Youth life stages / Youth & teens: ages 11 to 17 / Basic needs: youth & teens / Behind on rent & utilities

Behind on rent & utilities

Tough times happen. It’s how we respond to them that matters. For young people who find themselves falling behind or choosing between paying rent, utilities, food or medical bills, it may be time to reach out for assistance. Discover local programs committed to helping Stark County residents make progress toward financial security.

Stark County Homeless Hotline

The Stark County Homeless Hotline operates 24/7. After an initial assessment review, individuals are referred to community shelters and other local housing programs.

Phone: (330) 452-4363
Phone: (330) 452-4363
Hours: Call Monday through Friday between 8:30 a.m. and 4 p.m. for immediate assistance.

United Way of Greater Stark County

For help paying for rent and utilities, contact your local United Way office. You will receive recommendations for assistance programs and other community resources near you. You can also visit online 211stark.org or text your zip code to 898-211.

Hotline: 211
Hotline: 211
Hours: 24/7 guidance
Emergency funds & help with utilities

Catholic Charities

Emergency rent and utility assistance for Stark County residents. Call for services between 9 and 10 a.m. Monday through Friday.
800 Market Ave. N
Suite 1150
Canton, OH 44702
Phone: (330) 491-0896
Phone: (330) 491-0896
Visit Website
Hide HoursShow Hours
Mon.
8:30 am - 4:30 pm
Tue.
8:30 am - 4:30 pm
Wed.
8:30 am - 4:30 pm
Thu.
8:30 pm - 4:30 pm
Fri.
8:30 am - 4:30 pm

CommQuest Services: Housing and Financial Assistance

Provides short-term financial assistance toward security deposits, rent (no mortgage) and/or utilities for households at risk of homelessness.
625 Cleveland Ave. NW
Canton, OH 44702
Phone: (330) 455-0374
Phone: (330) 455-0374
Visit Website
Hide HoursShow Hours
Mon.
8:30 am - 7:30 pm
Tue.
8:30 am - 5:30 pm
Wed.
8:30 am - 7:30 pm
Thu.
8:30 am - 7:30 pm
Fri.
8:30 am - 5:30 pm

Goodwill Community Campus: Utilities

Crisis funds to help pay for utilities.
408 9th St. SW
Canton, OH 44707
Phone: 1 (800) 942-3577
Phone: 1 (800) 942-3577
Visit Website
Hide HoursShow Hours
Mon.
9:00 am - 5:00 pm
Tue.
9:00 am - 5:00 pm
Wed.
9:00 am - 5:00 pm
Thu.
9:00 am - 5:00 pm
Fri.
9:00 am - 5:00 pm

Ohio Emergency Home Energy Assistance Program (HEAP)

Short-term help for gas and electric heating bills. 
1370 Market Ave. N
Canton, OH 44714
Phone: (330) 454-1850
Phone: (330) 454-1850
Visit Website
Hide HoursShow Hours
Mon.
8:00 am - 4:30 pm
Tue.
8:00 am - 4:30 pm
Wed.
8:00 am - 4:30 pm
Thu.
8:00 am - 4:30 pm
Fri.
8:00 am - 4:30 pm

Percentage Income Payment Plan (PIPP)

Program providing customers with consistent utility payments year-round.
Toll-free: 1 (800) 282-0880
Toll-free: 1 (800) 282-0880
TDD: 1 (800) 686-155
TDD: 1 (800) 686-155
Hide HoursShow Hours
Mon.
7:30 am - 5:00 pm
Tue.
7:30 am - 5:00 pm
Wed.
7:30 am - 5:00 pm
Thu.
7:30 am - 5:00 pm
Fri.
7:30 am - 5:00 pm

Public Utilities Commission of Ohio

Referrals to organizations offering utility payment assistance.
180 East Broad St.
Columbus, OH 43215
Phone: (800) 686-7826
Phone: (800) 686-7826
Hide HoursShow Hours
Mon.
8:00 am - 5:00 pm
Tue.
8:00 am - 5:00 pm
Wed.
8:00 am - 5:00 pm
Thu.
8:00 am - 5:00 pm
Fri.
8:00 am - 5:00 pm

The Salvation Army in Alliance

Emergency assistance, showers, meals and help with utilities.
57 West Main St.
Alliance, OH 44601
Phone: (330) 823-5188
Phone: (330) 823-5188
Visit Website
Hide HoursShow Hours
Mon.
9:00 am - 3:00 pm
Tue.
9:00 am - 3:00 pm
Wed.
9:00 am - 3:00 pm
Thu.
9:00 am - 3:00 pm
Fri.
9:00 am - 3:00 pm

The Salvation Army in Canton

Emergency assistance, showers, meals and help with utilities. Call at 8:30 a.m. Monday through Friday.
420 Market Ave. S
Canton, OH 44702
Phone: (330) 453-0159
Phone: (330) 453-0159
Visit Website
Hide HoursShow Hours
Mon.
8:30 am - 4:00 pm
Tue.
8:30 am - 4:00 pm
Wed.
8:30 am - 4:00 pm
Thu.
8:30 am - 4:00 pm
Fri.
8:30 am - 4:00 pm

The Salvation Army in Massillon

Emergency assistance, meal programs and help with utilities.
315 6th St. NE
Massillon, OH 44646
Phone: (330) 833-6473
Phone: (330) 833-6473
Visit Website
Hide HoursShow Hours
Mon.
9:00 am - 4:00 pm
Tue.
9:00 am - 4:00 pm
Wed.
9:00 am - 4:00 pm
Thu.
9:00 am - 4:00 pm
Fri.
9:00 am - 4:00 pm

Stark County Community Action Agency

Offers employment services, financial support and career counseling to the Stark County community.
1366 Market Ave. N
Canton, OH 44714
Phone: (330) 454-1676
Phone: (330) 454-1676
Visit Website
Hide HoursShow Hours
Mon.
8:00 am - 4:30 pm
Tue.
8:00 am - 4:30 pm
Wed.
8:00 am - 4:30 pm
Thu.
8:00 am - 4:30 pm
Fri.
8:00 am - 4:30 pm
How else can we help?