Transportation for people on Medicaid

For Medicaid recipients without reliable transportation to and from appointments, help is available. The Non-Emergency Transportation (NET) program, administered by Stark County Job & Family Services, provides free transportation services to any Medicaid-covered appointment. NET offers a range of convenient options: bus passes, curb-to-curb service or self-reimbursement.

Determine your eligibility, find a public transportation program that fits your current situation and learn how to gain access to benefits in Stark County.

Who is eligible?

The Stark County NET program is available to anyone with a Medicaid card who is able to get themselves into a vehicle independently or with help from a caregiver. These free and discounted rides are used for trips to and from approved medical appointments but require notice at least five days in advance.

How do I apply?

To apply for NET transportation assistance, you can reach out by phone, fax or in person. During the application process, you will be asked to provide information about yourself and your medical providers. Missing or incomplete information could result in trip delays.

  1. To apply by phone, call (330) 451-8486
  2. Fax your request to (330) 451-8859
  3. Apply in person at 221 3rd St. SE, Canton, OH 44702
How does self-reimbursement work?

If you qualify and choose to provide your own transportation, you can apply for mileage repayment. Simply call to speak with a NET coordinator and request a mileage reimbursement form to be mailed to you. With your completed form, you should submit proof of a valid driver’s license and insurance for the person who will be driving. If applicable, Medicaid spenddowns must be met before you can receive reimbursement payments. Find out more from Stark County Job & Family Services.

Other transportation services

ABCD, Inc.

Non-profit community development agency that provides transportation services via both fixed and on-demand routes to individuals with disabilities.
1225 Gross Ave. NE
Canton, OH 44705
Phone: (330) 455-6385

American Cancer Society

Transportation to and from cancer treatment for individuals who do not have a ride or are unable to drive themselves.
Phone: 1 (800) 227-2345

Koala Kruizers

Provides students with safe, reliable transportation to school, extracurricular activities and medical/dental appointments.
1310 North Main St.
North Canton, OH 44720
Phone: (330) 966-2327
Fax: (330) 966-2339
Hide HoursShow Hours
Mon.
6:00 am - 6:00 pm
Tue.
6:00 am - 6:00 pm
Wed.
6:00 am - 6:00 pm
Thu.
6:00 am - 6:00 pm
Fri.
6:00 am - 6:00 pm

Stark Area Regional Transit Authority (SARTA)

Public transportation through 34 fixed routes and four transit centers. Special programs are available for students, Medicaid recipients and individuals with developmental disabilities.
1600 Gateway Blvd. SE
Canton, OH 44707
Toll free: 1 (855) 887-2782
Toll free: 1 (855) 887-2782
Proline service: (330) 455-2292
Proline service: (330) 455-2292
Teletypewriter (TTY): 711 or 1 (800) 750-0750
Teletypewriter (TTY): 711 or 1 (800) 750-0750
Bus service: (330) 477-2782
Bus service: (330) 477-2782

The Stark County Veteran’s Service Commission

Provides transportation, financial assistance and job placement services to Stark County veterans and their families.
2955 Wise Ave. NW
Canton, OH 44708
Phone: (330) 451-7457
Hide HoursShow Hours
Mon.
8:00 am - 4:00 pm
Tue.
8:00 am - 4:00 pm
Wed.
8:00 am - 4:00 pm
Thu.
8:00 am - 4:00 pm
Fri.
8:00 am - 4:00 pm